Shipping FAQ's

Will You Ship To My PO Box?

Unfortunately, we cannot ship to PO Boxes or Military APOs.

What If I Need To Ship To Multiple Addresses?

Please contact our Customer Service team and they will assist you with your specific needs.

What If I Need To Send a Message Regarding a Vacation-hold or Do-not-ship before Requirements?

Please contact our customer service team immediately upon order placement, so that we can assist you with the appropriate arrangements.

How Much Time Do I Have to Inspect My Package For Damage?

It is critical that you inspect your order upon delivery. Orders delivered via a freight carrier specifically must be inspected upon delivery of the item. If you find any issues, please contact our Customer Service team immediately.

Telephone representatives are available during the following business hours:
Weekday Hours (AST)
Monday - Friday 8:30am - 5:30pm
Weekend Hours (AST)
Saturday 9:30am - 5:30pm

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787.758.6378 | 302 Ave. Roosevelt, San Juan, Puerto Rico
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